I am often asked:
"What if we invest in our staff and they leave?"
I always answer:
"What if you don't and they stay?"
Ensuring that you and your team operate at peak performance and focus on the things that count, comes from maximising a combination of attitude, behaviour, knowledge and skill.
Training, coaching and mentoring helps ensure peak performance and service delivery as well as regulatory compliance and good business practice.
Michael Day has built up an enviable reputation as an engaging and knowledgeable trainer and coach, delivering bespoke courses to management and staff at all levels.
Dozens of business leaders, owners, directors, partners and managers have attended Michael’s unique “Mind Your Own Business” programmes as delegates and their feedback on how the programmes have helped them and their businesses can be found in the testimonials section of this website.
Training and coaching sales and lettings staff to build trust with clients and customers, identify needs, spot opportunities, gain commitment and close appointments and transactions is key to success and, when well managed, also builds teamwork and loyalty.
As one of the property industry’s leading experts on legislation and good business practice, hundreds of delegates have attended Michael’s courses on Consumer Protection Regulations, Money Laundering Regulations, GDPR and other legislation. Michael manages to make what might seem to be somewhat dry content, engaging and fun, without ever losing sight of the objectives of education and compliance.
Much of the training, coaching and mentoring that Michael provides is bespoke and he often delivers regular, short and punchy sessions with clients that people can digest easily and put the knowledge, skills and techniques into practice right away.
Next open courses:
Money Laundering & Consumer Protection Course - London - September 25th - Booking now
Money Laundering & Consumer Protection Course - London - November 27th - not yet on sale - please register interest at email@example.com