Testimonials

Informative and easy to listen to. Very helpful. – Clare Haigh – Haigh & Sons

Well presented. – Charlotte Cooper – Alan Cooper Estates

Excellent – well delivered presentation. – Gemma Thackeray – Alan Cooper Estates

Excellent – Alasdair Morrison – Alasdair Morrison & Partners

Very informative. Excellent presentation. – Martin Haigh – Haigh and Sons

Very useful and very glad I attended. – J L Clarke – Absolute Estate Agents

Very useful programme – Saina Shiravmi – Nexa Properties

Excellent content. Michael was very knowledgeable and presented well. – David Jaques – Martin & Co (Sheffield)

Very good. Engaging and informative. – Ashley Williams – Roots Estate Agency

Exceptional presntation and content. – W Breed – Compass

Excellent. Clear and relevant. – Sean McMahon – McMahon and Partners

Informative and interesting. Well structured presentation, clearly laid out and delivered well. – Louise Castle – McMahon and Partners

Very good – Martina Harrison – Jordan Fishwick

Informative and kept it all interesting. – Tony Silcock – Jordan Fishwick

Good and “to the point” explanations. – Karen Wordman – Jordan Fishwick

Very clear and engaging presentation. – James Erden – Ryder and Dutton

Very good. Thank you! – Hannah Towers – Armistead Barnett

Straghtforward and easy to understand. – Nick Braiden – Home Estate Agents

Excellent – very informative. – John Allison – One Stop Property Solutions

The programme was well structured, delivered at a good pace and in easy to understand language. Michael Day’s presentation was professional and engaging. – Sarah Wignall – Wignall Estate Agents

Very good. – Carl Bradley – Clark Weightman

10/10 – Lynne Zendra – Wilkinson Grant

Excellent. Really useful information presented in an excellent manner by Mike. – Maurice Kilbride – Maurice Kilbride & Co

Very comprehensive. – Jonathan Bennett – Ken Batty Chartered Surveyors

Excellent and very informative. – Habib Chalhwala – Kingswood

Brilliant. Excellent presentation. James Platt, Justin Lee and Laura Wilkinson – Cornerstone Estate Agents

Very good. – Robert Snowden – Snowden Wilkinson

Excellent. Very interesting and educational. – Lateef Damilare Shogunle – Lexicon Keys

Brilliant! Very informative. Plenty of time to answer everyone’s questions in detail. – Sophie Johnson – Martin & Co 

As an independent firm of Chartered Surveyors, we were seeking a professional third party objective overview of our Lettings business to assist in forming its future strategy.

Michael’s approach was thoroughly professional, helpful and informative and his advice and report subsequently given certainly achieved our initial objective. 

Since his visit he has remained readily available for further discussion and we continue to implement a variety of his recommendations. We would not hesitate to recommend Michael’s services. 

Kate Trewhella – Partner
Robert Cooney & Company

Michael’s presentation was excellent and the programme content was commercially relevant and engaging. – Alex Sewll – Sewell & Gardner

The course was informative and helpful and the presentation was lively. – Claire Knight – Prime Portfolio

Very good and very interesting. Sean Killeen – G V Invest

Very good – as always. Very clear and concise. Sean Mangan – Next Move

Excellent – very informative, clear and concise. – Diana Tooley – Prestige Realty

Well organised and engaging. – David Green – Davis Brown

Presented clearly, concisely and covered all aspects. Very good and informative. – Darrell Litchfield – Wye Residential

Very informative, clear, concise and not confusing! – Suki Dhanota – Hansons Estates

Very good, factual, kept everyoen interested. – Allison Steele – Regent Property

Very good, informative as always. Maddie Mangan – Next Move

Great content, very informative with good explanations. Daniel Southgate – Brian Cox Estates

Very good. Kept us engaged. Denise Dawson – GV Invest

Very engaging, not all pure facts, good levesl of interaction with attendees. – James – Regent Property

Great content, lots of detail. – Sat Kumar – Hansons Estates

“I thoroughly enjoyed this webinar, the best I have watched thus far. I made four A4 pages of notes and will certainly be using some of the content in the daily running of my office.”

“Really useful, thanks :-)”

“Very good and worthwhile”

“Excellent delivery, succinct, stayed on track”

“Fab thank you”

“Excellent”

“I have attended one of Michael Day’s training sessions before and I have to say I find him a great speaker and makes everything he talks about very easy to take on board and understand. Thank you for a great webinar.”

The quality of the presentation and content was very good – Silvina Paz – Address Property Consultants

Very clear and informative – Karl Shepherd – Frank Schippers estate agentA

Your course on CPR/AML for Estate Agents was just brilliant. I learnt a lot about the unique risks faced by EAs, and also reflected about the need for effective risk governance, recording, and monitoring in the sector as a whole – Jody Evans – Legal Eye

Relevant and concise – excellent – anon 

Very informative and thorough in a relaxed manner – Frank Schippers – Frank Schippers estate agents

Excellent presentation along with extensive content and explanation – Steve Casey – Merry’s estate agents

Organisation and quality of presentation and content very good – Jonathan Hughes – Aylesfords

Really good! – Fiona Lee – Winkworth Ealing

Excellent – Lisa Brand – Humphrey and Brand

Very good – Tim Ahern – Louise Hewlett Property

Very knowledgeable, good communication – Alan Crouch – Rush, Witt anmd Wilson

We engaged Michael Day of Integra Property Services to carry out a Lettings Health Check of our business and this was undertaken in August 2018.

Michael attended our offices and spent a full working day interviewing staff, auditing files and company procedures. He also undertook some desktop research and looked at much of our documentation and reviewed our website.  In addition, he looked at our current commercial arrangements in regards supplier agreements, and the fees and charges, revenue and profit from ancillary income streams.

We subsequently received a very detailed but easy to digest report from Michael that highlighted his findings and made 112 recommendations and provided a template business plan for future action.

The recommendations ranged from a couple of essential compliance matters to a number of commercial business opportunities and we have subsequently reviewed and put in place a programme of improvement.  As well as helping us “de-risk” our business  and ensure compliance with the myriad of legislation, we believe we are much better placed to generate greater volumes of business and greater revenues which, given the impending tenant fee ban, will be essential.

My business partner Darren, myself and all the staff were delighted with the positive and solution conscious approach taken by Michael and feel that our business is in a much stronger position as a result of having invested in an independent review – the Lettings Health Check.

Chris Harper
Christopher Nevill and Company